ChatGenius
ChatGenius is an advanced AI chatbot builder that focuses on long-term memory and personalization. Launched in 2024, it gained major traction in 2026 after releasing 'Memory Graph', a feature that stores user interactions in a structured knowledge graph, allowing chatbots to recall past conversations with high accuracy. It is used by e-commerce and support teams to create chatbots that remember customer preferences and history. The platform integrates with popular messaging apps and CRM systems.
From $29/mo
Key Features
- ✓Long-term memory via Knowledge Graph
- ✓Multi-channel deployment (web, WhatsApp, Slack)
- ✓Drag-and-drop conversation flow builder with LLM actions
- ✓Integration with Shopify, Salesforce, Zendesk
- ✓Sentiment analysis and escalation triggers
Pros
- +Easy to use
- +Good support
- +Regular updates
Cons
- -Learning curve
- -Pricing could be clearer